Recognize That Nodding Doesn't Always Mean "I Agree"

You'll see more awareness about how a patient's culture can impact their health...and the care they receive from you.

Cross-cultural miscommunications cause more problems than most of us probably realize. And Joint Commission has made cultural competency part of its patient-centered communication standards.

By 2045, the U.S. will be a "majority-minority" country...more than half the population will be racial and ethnic minorities.

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